FAQ

Frequently asked questions

We value transparency and speed. Here are the exact details on our three acceleration stages, our AI-native OS, and how we match early-stage founders with venture capital.

Program & Eligibility

I am already at the MVP/growth stage. Am I too advanced for the accelerator?

If you have an MVP but haven't secured institutional seed funding or built a highly repeatable sales engine, you are exactly where you need to be. The 16-Week Flagship Accelerator isn't about teaching you how to code; it's about taking your raw traction and structuring it into a venture-backed company.

Can I skip to Month 3 or take the program for less time if I already have an MVP?

No. We do not skip steps. Month 3 is focused on building your data room and pitching investors. We will not put you in front of our investor network if we haven't spent Months 1 and 2 ruthlessly auditing your unit economics, retention, and go-to-market strategy. You have to survive the audit to unlock the network.

Do I have to relocate or attend anything in person?

No. Freshmango is a 100% remote-first execution engine. We care about your product velocity, not your physical location. However, if you need a physical base, our exclusive partnership with Workland gives you discounted access to premium coworking hubs across the Baltics.

What happens if I start the program but run out of cash? Does it stop?

Our curriculum is designed to prevent this by forcing you to fix your pricing and generate revenue early. In Month 3, we also actively help you apply for EU grants (like EIC or Horizon) to secure non-dilutive runway. If you do hit absolute zero, you maintain access to the Freshmango OS software, but you must hit your traction milestones to unlock the investor introductions.

Pricing & Equity

Do you take equity?

No. We never take equity in your company. Zero dilution, period. Unlike traditional accelerators that take 5-10% of your cap table on day one, we charge a flat Admission Fee and a 3% Success Fee only on funding we actually help you secure. You keep your ownership.

How does the fee structure work?

You pay an Admission Fee of EUR 2,000 + VAT upfront (or EUR 2,400 + VAT if paid in monthly installments). On top of that, we charge a 3% Success Fee on any funding, grants, or investment you receive where Freshmango played a role: investor introductions, grant sourcing, strategic fundraising support, or connections through our network. You do not pay the Success Fee out of pocket. You bake it into your fundraising "Use of Funds."

So I only pay the Success Fee after I actually raise money?

Exactly. The 3% Success Fee is triggered only when capital is secured. If we don't help you raise anything, you don't owe anything beyond the Admission Fee. We align our success with yours.

What payment methods do you accept?

For the initial platform fee, we accept all major credit cards via Stripe, as well as standard wire transfers for international startups.

Mentorship & The Network

Are the five mentors shown in your pitch deck the only ones you have?

No. The people in our deck are our core leadership and Lead Strategists. The Freshmango platform connects you to a massive, vetted network of fractional CTOs, Go-To-Market specialists, and exited founders. You can view them here.

Do you have mentors and investors from my specific sector?

Yes. The Freshmango Investor CRM houses over 8,500 active angels, syndicates, and VCs. Our algorithm matches you directly with the funds and operators that have a mandate for your specific industry—whether that is B2B SaaS, AgTech, FinTech, or AI.

Have you helped startups with similar ideas fundraise? Where are your success stories?

Yes. We have helped founders at every stage—from structuring complex pre-seed ideas (like Agerapp) to optimizing multi-sided marketplaces with thousands of active users (like Techline). You can read our detailed execution case studies on the website to see exactly how we structure deals.

Can you help with legalities, regulations, or GTM in a specific country?

Yes. We heavily focus on building your "EU Institutional Moat"—navigating GDPR, the AI Act, and European corporate structures to make you incredibly attractive to risk-averse investors. We also pair you with GTM specialists who can help localize your sales strategy for specific EU and North American markets.

Platform, Perks & Support

What are your perks? Do you offer AWS credits?

Yes. We provide the standard infrastructure perks you need to scale without burning cash. This includes AWS credits, an exclusive 5% discount on Atlassian (Jira/Confluence) that applies to both new and existing accounts, and a 20% residency discount at Workland coworking spaces. View perks here.

Do you have mentors and investors from my specific sector?

Yes. The Freshmango Investor CRM houses over 8,500 active angels, syndicates, and VCs. Our algorithm matches you directly with the funds and operators that have a mandate for your specific industry—whether that is B2B SaaS, AgTech, FinTech, or AI.

How do you ensure quality assurance for your mentors and services?

We audit our mentors exactly like we audit our startups: ruthlessly. If a mentor provides "fluff" advice, theoretical nonsense, or fails to deliver actionable execution steps, they are removed from the OS. We track your startup's velocity week-over-week to ensure our guidance is actually moving the needle.

How do I contact customer support if something breaks?

If the OS is throwing an error, your data room isn't syncing, or you hit a technical bottleneck, open a ticket directly in the platform or email us at support@freshmango.ee. We fix infrastructure issues fast.

What should I do if I have feedback or a complaint?

Email info@freshmango.ee. We are an execution engine, which means we thrive on direct, honest feedback. If a part of the program isn't delivering ROI for your time, tell us, and we will adjust it.

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